Don't see the secure browser window of PayPal?

Here
You can open it again and complete your purchase.

Thank you for your patience. Your order is almost completed.

Unfortunately delivery times may be significantly longer due to COVID-19 and the Brexit situation. Read more here.

HOW CAN WE HELP YOU?

FREQUENTLY ASKED QUESTIONS

Where is my order?

You can check the status of your order in your customer account under the order details. If you ordered as a guest customer, you can check the status with the tracking number found in the shipping confirmation.


When will my return be refunded?

Please understand that the processing of your return can take up to 10 working days after reaching the warehouse. We appreciate your patience.


When will my complaint be processed?

We process complaints as part of a queue system. The current processing time can be up to three weeks. We ask for your understanding during this time.
You can find more questions & answers in our help pages.

SEND US A MESSAGE

Unfortunately, we are experiencing slightly longer processing times at the moment which is not up to our usual standards but we will do our best to process your request as quickly as possible.

Feel free to contact us via e-mail: service@addnature.co.uk or via the contact form below. Please note that we will share information about your order only to the e-mail address used to place it.

You may also be able to find an answer to your question in our frequently asked questions: FAQ

We kindly ask you to leave your phone number in the contact form so that our customer care team can contact you by phone in case of a complex situation and thus process your request faster.

Contact Form

  • *Required fields

Adress details
internetstores GmbH, Friedrichstraße 6, D - 70174 Stuttgart, Germany

Do you have a question?
Please send us your request using the form or visit our FAQ section.
Newsletter
Sign up now and receive a voucher worth £5.3 Benefit from exclusive offers and deals.

PRIVACY POLICY
Satisfied customers
Are you satisfied with our service?
We welcome your comments and suggestions.
International
                                                                
Sister Shop
bikestercouk
Payment Methods
              
Delivery Partners
                   
Trusted Shops
Our addnature.co.uk customer reviews At Trusted Shops:4.41 / 5 at 350 reviews.
Social Media
    
Our Partners
         
Mobile Version
    
Prices include VAT but do not include delivery costs.
*£5 newsletter voucher with £99 minimum order value. Only one voucher can be redeemed per order. You can cancel the newsletter at any time.
More information
1 Free delivery on small parts with an order value of £99. Free delivery on bulky goods with an order value of more than £499.
© 2021 internetstores GmbH